Leadership skills have never been more important, whether for leaders with formal authority, or for informal leaders.
The world is volatile, uncertain, complex and ambiguous. But a leader must communicate the strategic vision, maintain the organizational culture and deliver challenging objectives.
Simultaneously, they must form cohesive units from an infinitely diverse workforce, sell the common purpose and enable teams to excel. In the hybrid digital world, leadership personality is diluted, cultural difference exaggerated and presence diminished.
