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INPUT
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OUTPUT
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Context setting
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Poll: How international is your work?
Chat: What challenges do you have working across cultural borders?
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Visibility for facilitator and each other of the make-up of attendee teams.
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Cultural Intelligence foundations
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Definitions and foundations: what is culture, how does culture impact work, layers of culture.
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Building a common foundation.
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The four elements of cultural intelligence (CQ):
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Attitude
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Awareness
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Knowledge
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Skills
The CQ framework as a way to build effective working relationships.
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Creating an understanding of CQ, looking at specific development areas.
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Scenario activity: Is culture always to blame?
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Challenging learners to use CQ as an additional tool, rather than the only tool.
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Interpreting culture: WorldPrism
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Stereotypes, generalizations, tendencies and attitudes; taking a pragmatic approach to cultural profiles.
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‘Health warning’.
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The WorldPrism model of culture – know yourself to learn about others.
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Relating
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Regulating
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Reasoning
Chat: Any surprises in your profile?
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Understanding of the model, how to interpret it and how to apply it.
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Adaptive strategies to leverage the power of difference.
ABCDE model.
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Introduce practical and actionable strategies to upskill learners.
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Summary, next steps and action planning.
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Ensuring ongoing development and learning transfer.
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