| INPUT | | OUTPUT |
Why we should disagree | Poll: Is conflict always negative? Chat: What is your emotional reaction to conflict in your team? | | Visibility for facilitator and introduction to topic. |
The challenge of the status quo: echo-chambers and stagnation. ‘Smile up and kick down’ – the risk of false harmony. The personal cost – agreeing when you disagree. | The negative side of agreement. |
Video: constructive conflict. The value in disagreement. Scenario: challenging accepted views. | Understanding of why disagreement is crucially important to organizations. |
How to disagree | The cultural perspective: how people disagree and react to disagreement. | | Showing how culture impacts disagreements. |
Disagreeing in practice: | Practical suggestions. |
Scenario activity. | Applying principles to an example. |
Summary and next steps | Chat: learner experiences and examples. Summary and key learning. | | Highlighting shared experience and learning points. |
What next? Additional support and learning transfer. | Resources for ongoing development. |