Saying no to power

Masterclass

Saying no to power

Preview the Masterclass

What are you most worried about when you say no?

Damaging the relationship
Impact on your job
Impact on your job
Other

The Challenge: Saying no causes worry and threatens relationships. In times of change, we want to show willing and be positive. But saying no is really hard and often we do anything to avoid it.

The Solution: This masterclass and learning path will explain why being able to say no is essential. Learners will build confidence and have a structure to say no that benefits them and the business.

The Results:

Greater confidence
Reduced stress and anxiety
Better decision making

Saying no to power

	INPUT	OUTPUT
Context setting	Poll: How often do you say yes at work, when you should have said no? Chat: Why do we find saying no to people in authority so difficult?	Visibility for facilitator and introduction to the topic.
	The cultural dimension: shared vs concentrated power, explicit vs implicit communication. The WorldPrism model of culture.	Understanding the role of culture in the way we perceive power and communication styles.
	Chat: What’s the worst that could happen? Video: Saying No to Power.	Looking at the basic principles.
How and when to say no	Scenario activity: When we don’t say no! Why should we say no? The impact on wellbeing, performance and business objectives of not saying no.	Increasing confidence in saying no for the right reasons.
	The three key factors: Consequences (impact of saying no) Clarity (ensuring your no is heard) Judgement (choosing the right times to say no)	An analytical framework to help say the right ‘no’.
	How to say no: Aggressive – Passive – Assertive Poll: Which of these ‘no’s’ builds the relationship?	Tools to say no.
Summary and next steps	Chat: Alternatives to no: examples from learners’ experiences.	Real examples and suggestions from other learners.
Summary and next steps	Putting learning into practice: next steps and further learning.	Tools and resources to continue learning.