Cross-border working

Masterclass

Cross-border working

Preview the Masterclass

How often do you work with people from other cultures?

Very rarely
Once or twice a week
Most days
Several times a day

The Challenge: We all work with people from other cultures - different expectations, styles and behaviors. Without a proactive approach to managing cultures, we can never achieve the team's potential.

The Solution: This masterclass and learning path deconstruct culture and give practical ways that cross-border teams can work with a cultural lens, increasing productivity and performance.

The Results:

Greater cultural intelligence
Better team working
More effective collaboration and trust

Cross-border working

	INPUT	OUTPUT
Context setting	Poll: How many nationalities have you worked with today? Chat: Share with the group some of the cultural challenges you face.	Visibility for the facilitator, setting context.
From problem to bonus: culture	What is culture? Why is it seen as a challenge? Layers of culture. Is culture the same as nationality? Stereotypes, generalizations and comparisons.	Building a foundation of cultural awareness and understanding.
From problem to bonus: culture	Applying a cultural filter to communication, collaboration and relationship building. Video: The WorldPrism Model of culture. Using WorldPrism to identify cultural differences.	Rethinking a cross-border team using WorldPrism as a lens.
Culturally intelligent team working	The Cultural Intelligence framework. The key skills: Listening Empathy Curiosity Flexibility Scenario activity	Using cultural intelligence to develop key cross-border skills.
Culturally intelligent team working	Setting explicit expectations, creating shared ground, sharing cultural preferences, a team charter. Sharing learners’ experiences: how to increase the effectiveness of cross-border working. ABCDE adaptive strategies.	Practical steps to increase effectiveness of cross-border working.
Keeping it going	Summary and key learning. What next? Additional support and learning transfer.	Resources for ongoing development and learning.