Managing microaggressions

Masterclass

Managing

microaggressions

Preview the Masterclass

Do you often hear microaggressions - at work or in general?

Everyday
From time to time
Never

The Challenge: We are all prone to careless, unthinking comments and actions that exclude and offend. People are excluded and feel undermined and not valued - team culture and performance suffer.

The Solution: This masterclass and learning path take the fear out of inclusion by giving practical ways to reduce microaggressions. Learners will become part of building inclusion in the whole organization.

The Results:

Better relationships
Greater empathy
Higher productivity
Increased well-being

Managing microaggressions

	INPUT	OUTPUT
Context setting	Chat: What is a microaggression? Setting boundaries: working definition and scope of session.	Visibility for facilitator and each other of the make-up of attendee teams.
The personal impact	Chat: What is the impact of microaggressions? Dealing with the personal – why is it important to deal with microaggressions? The link between inclusion and performance, wellbeing and relationships.	Making the topic relevant to learners.
The personal impact	Video: Back to basics. Pia’s story – looking at a common situation, identifying the danger of microaggressions. Three types of microaggression: microassault, microinvalidation, microinsult.	Identifying the types of microaggression.
Making a difference	Scenario activity: getting it wrong. Using cultural intelligence as a framework to reduce microaggressions. The three A’s: Apologize, be Active, Amplify.	Identifying countermeasures – how to reduce microaggressions with practical tips and strategies.
Making a difference	Scenario: Getting it wrong – revisiting the scenario.	Practicing the tools.
Keeping it going	Linking unconscious bias and microaggressions – the wider picture. Committing to change – key learning.	Highlighting shared experiences and learning points.
Keeping it going	What next? Additional support and learning transfer.	Giving resources for ongoing development and learning.