Culturally intelligent decision making

Masterclass

Culturally intelligent decision making

Preview the Masterclass

How do you make decisions?

Gut instinct
Think through carefully
Ask others

The Challenge: With 30,000 decisions made each day, we need confidence that we get the importance right. But we often base decisions on faulty input, we don't account for culture or the way our brain works.

The Solution: This masterclass examines the ways our brain makes decisions, proposing cultural intelligence as a framework to remove false assumptions. Learners will gain practical ways to make better decisions.

The Results:

Reduced business risk
Better decisions
Creative solutions
Greater inclusion

Culturally intelligent decision making

	INPUT	OUTPUT
Context setting	Poll: How do you make decisions: gut instinct, logical reasoning, ask a friend, mix of all? Chat: What models or tools have you used to make decisions?	Visibility for facilitator and each other of the make-up of attendee teams.
Back to basics	Looking at the way our brain works: conscious vs subconscious decisions. How culture impacts decision making: assumptions, perceptions and judgements of people and data.	Raising awareness of the context of decision making.
Back to basics	Using tools to make good decisions: decision matrices and SWOT/PESTLE analysis.	Practical tools to inform the decision making process.
Culturally informed decisions	Scenario activity: What went wrong? What could you have done differently?	Practicing the tools and looking for pitfalls.
Culturally informed decisions	Using cultural intelligence to mitigate risk in decisions; WorldPrism model of culture – the Reasoning category.	Refining our decisions.
Keeping it going	Chat: What works for you? Sharing your experiences. Summary and key learning.	Highlighting key learning and practical suggestions.
Keeping it going	What next? Additional support and learning transfer.	Giving resources for ongoing development and learning.