Virtual communicator

Masterclass

Virtual communicator

Preview the Masterclass

What is your biggest communication frustration?

Too many emails
Unclear messages
Too little information

The Challenge: Engagement surveys always pinpoint communication as an area for improvement. In a virtual world, bad habits are exacerbated, impacting work culture and business performance.

The Solution: This masterclass and learning path will help learners adjust their communication style for the virtual and cross-cultural context. Learners will see how to use the WorldPrism to improve their communication skills.

The Results:

Clearer virtual communication
Increased engagement
Less frustration and wasted time

Virtual communicator

	INPUT	OUTPUT
Context setting	Poll: What is the biggest challenge when communicating virtually? Chat: What are the worst virtual communicating habits you’ve come across?	Visibility for facilitator and each other of the make-up of attendee teams.
The building blocks of communication	The problem with language. How communication should work. The barriers to communicating effectively. Quiz: Matching the channel to the message.	Looking at the challenge of virtual communication.
The building blocks of communication	The WorldPrism model of culture – implicit vs explicit communication styles: definitions, perceptions and flexing your style.	Setting a practical model to help interpret communication styles.
Turbocharging virtual communications	Global English: written and spoken – maximizing the potential for understanding. The 4 Cs of communication. Clear Concise Complete Correct Filling in the gaps: communicating without words.	Practical suggestions for both implicit and explicit styles. How to communicate effectively with virtual or hybrid colleagues.
Turbocharging virtual communications	Chat: What has worked for you? What are your suggestions? Using the right technology in the right way.	Sharing group wisdom and experiences. Some final suggestions.
Keeping it going	Summary and key learning.	Highlighting key learning.
Keeping it going	What next? Additional support and learning transfer.	Giving resources for ongoing development and learning.