Safe places, safe spaces

Masterclass

Safe places, safe spaces

Preview the Masterclass

How important is psychological safety to you personally?

Very important
Important
Not important

The Challenge: Employees are not comfortable speaking up or challenging leaders; they are nervous about admitting to mistakes, and allow bad behavior to go unremarked. Turnover is high and creativity is low.

The Solution: Everyone attending this masterclass will be challenged to examine how they contribute to creating a culture of psychological safety, using two tried and tested models: the Four stages and CARE.

The Results:

Nurturing culture that builds others up
Better retention and working culture
Psychologically safe workplace

Safe places, safe spaces

	INPUT	OUTPUT
Context setting	Poll: What makes you feel safe at work? Chat: What does psychological safety look like? What is the ideal?	Visibility for facilitator and each other of the make-up of attendee teams.
Getting started	What is psychological danger and psychological safety? Why are they important? Maslow’s hierarchy of needs and it’s implication for inclusion, belonging and engagement. Chat: To what extent should a manager be worried about the hierarchy of needs in the workplace?	Scene setting, shared understanding of basic principles.
Getting started	The role of psychological safety is performance, productivity and engagement. The four stages of psychological safety: Including, Learning, Contributing, Challenging. Poll: What would you do next?	Making the business case. Looking at the practical implications.
Taking CARE	The CARE model: Communication Authenticity Respect Empathy	Practical strategies to build psychological safety.
Taking CARE	Ensuring inclusion and equity – psychological safety in the hybrid world. The role of leaders, managers and employees to maintain psychological safety.	Considering a different perspective on psychological safety; taking personal responsibility.
Keeping it going	Chat: What works for you? Sharing experiences. Summary and key learning.	Focusing on key takeaways; using the group’s experience to share wisdom and insight.
Keeping it going	What next? Additional support and learning transfer.	Giving resources for ongoing development and learning.